Welcome to the Slodscovers Help Centre. Find answers to common questions below, or get in touch with us directly.
Orders & Shipping
- How long does delivery take? — Local SA orders typically take 3–5 business days. International orders may take 7–14 business days.
- How do I track my order? — Once your order is shipped, you'll receive a tracking number via email.
- Can I change or cancel my order? — Please contact us as soon as possible. We can only make changes before the order is dispatched.
Returns & Refunds
- What is your return policy? — We accept returns within 7 days of delivery for items in their original condition.
- How do I start a return? — Email us at slodscovers@outlook.com with your order number and reason for return.
Products
- Are your phone cases compatible with my phone? — Each product listing specifies compatible phone models. Check the product page before purchasing.
- Do you offer custom cases? — We currently do not offer custom designs, but stay tuned for future updates!
Contact Us
Still need help? Reach out to our support team:
- Email: slodscovers@outlook.com